Shipping Policy for Adverse Weather Conditions

Shipping Policy for Adverse Weather Conditions

At BrookieGirl Bath + Body Care, we prioritize the quality and integrity of our products, especially our hand-crafted whipped body butters. Due to their sensitivity to high temperatures, we have implemented specific shipping policies during adverse weather conditions to ensure your products arrive in the best possible condition.

Weather-Related Shipping Delays:
1. Temperature Monitoring: We monitor weather conditions continuously at both the origination and destination points. Shipments of orders containing whipped body butters will be delayed if temperatures are deemed too high, posing a risk of the product melting.

2. Communication: Affected customers will be notified of any potential delays due to high temperatures. We aim to provide timely updates regarding the status of your order and anticipated shipping windows as conditions improve.

3. Shipping Resumption: Shipments will resume as soon as temperatures are conducive to safe transit. This careful timing ensures that your whipped body butters maintain their quality and texture upon arrival.

Customer Service and Support:
Should you have any inquiries or require assistance concerning your order's status or our shipping policies, please contact us via email at Our dedicated customer service team is here to help you with any issues and answer any questions you may have. 

We appreciate your understanding and patience during delays caused by adverse weather conditions. Our commitment to delivering a high-quality product in excellent condition is paramount, and we are grateful for your support and cooperation.

Contact Us:
For more information or further assistance, please reach out to us. We are dedicated to ensuring your satisfaction and look forward to delivering your order under the best circumstances.

BrookieGirl Bath + Body Care values your trust and looks forward to serving you with the highest standards. Thank you for your understanding and continued support.